The Helene Series | Episode 15 - Sue Rawls, Brooks-Howell Retirement Community

This episode is part of The Helene Series, focused on stories of resilience and recovery following Hurricane Helene in Western North Carolina.

Sue is the Executive Director at Books-Howell Retirement Community in Asheville. After Helene, her facility had no power, no running water, and a staff pushed to the limit.

She shares what it was like caring for hospice residents—figuring out how to wash them, their clothes, and linens with no basic resources. But the hardest part? Staying positive while carrying the mental weight of it all.